BPO – ITES

End-to-End Customer
Support Outsourcing

Deliver seamless customer experiences with our 24/7 multi-channel BPO support. From
inbound queries to chat assistance, we help you build stronger relationships and
enhance brand trust

Our BPO Solutions Include:

Customer Support

Excellence in Every Interaction

Voice and non-voice customer service customized to your brand tone and industry. We handle every query with empathy, precision, and professionalism.

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24/7 Available

Inbound Support

Manage incoming queries, orders, and complaints effectively. Our trained agents ensure quick issue resolution and improved first-call resolution rates.

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Results Driven

Outbound Support

From lead generation and telemarketing to customer feedback and surveys, we help you reach, retain, and re-engage your customers.

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Instant Response

Chat Support

Instant customer communication via website, mobile app, WhatsApp, and social media channels to improve engagement and conversion rates.

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Personalized

Email Support

Streamline communications through ticket-based and direct response systems. Our agents ensure timely, personalized, and accurate replies every time.

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Always Online

Virtual Receptionist

Offer professional remote reception and scheduling services that make your business available 24/7 — even when you're offline.

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Why Choose Us

TechzInfinity offers scalable BPO solutions to streamline customer support, reduce costs, and boost satisfaction with flexible outsourcing services.

Data Confidentiality

We adhere to strict security protocols (GDPR, ISO
standards) ensuring your data remains 100% secure.

Technology Stack

We leverage modern CRM, AI chatbots, and automation tools to accuracy.

Industry Experience

Experience across industries like Retail,
Banking, Healthcare, E-commerce, we deliver consistent excellence.

Customizable Engagement Models

Choose from on-demand, project-based, or
dedicated agent models based on your business needs

Why Choose TechzInfinity BPO?

Scalable BPO solutions to streamline customer support, reduce costs, and boost satisfaction with flexible outsourcing services

BPO Features Design

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24/7 Multi-Channel Support

Round-the-clock service via phone, chat, email & social media.

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Multilingual Agents

Connect with your audience in their preferred language.

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Scalable Workforce

Expand or optimize your team as your business grows.

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Cost-Effective Solutions

Reduce operational costs without compromising quality.

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Fast Response Time

Quick resolution to keep your customers satisfied.

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Quality Assurance

Continuous training, monitoring, and feedback for service excellence.

Let’s Elevate Your Customer Experience

Partner with us to enhance every customer interaction and scale your business
globally.

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End-to-End Customer Support Outsourcing